Return Policy

Return Policy - shieldlife.com

  •  Returned items must be in new condition and in its original packaging
  •  Shield Life reserves the right to refuse or exchange of items that are not in new condition due to damage or misuse by the customer
  • Fill out the Return Merchandise Authorization form below and include in the packaging or securely attach on outside of the box if not opened
  • You may return your item within 15 days of delivery for a refund with 10% restocking fee of the purchase price (Less the shipping and handling charges.)
  • The address to return the item is:  

         Shield Life 

         Attn: Returns Department 

         11832 1/2 Alondra Blvd.   Norwalk, CA 90650       

  • Due to the payment processors policy of charging for cancellations, we apply the processing fee (about 3-4% of the original amount) before the refund with any cancelled orders.
 Please be sure to do the followings for Return:
  • To ensure prompt processing, please include a copy of the Packing Slip
  • Download 'Return Request Form' and fill in the blanks for Return and include    a copy of the Form 
  • Return Request Form Download