Return Policy - shieldlife.com
- Returned items must be in new condition and in its original packaging
- Shield Life reserves the right to refuse or exchange of items that are not in new condition due to damage or misuse by the customer
- Fill out the Return Merchandise Authorization form below and include in the packaging or securely attach on outside of the box if not opened
- You may return your item within 15 days of delivery for a refund with 15% restocking fee of the purchase price (Less the shipping and handling charges.)
- *Alaska, Hawaii : All sales are final. No warranty of any kind.
- The address to return the item is:
Attn: Returns Department
11832 1/2 Alondra Blvd. Norwalk, CA 90650
Please be sure to do the followings for Return:
- Due to the payment processors policy of charging for cancellations, we apply the processing fee (about 3-4% of the original amount) before the refund with any cancelled orders.
- To ensure prompt processing, please include a copy of the Packing Slip
- Download 'Return Request Form' and fill in the blanks for Return and include a copy of the Form
- Return Request Form Download